Based on public reviews and response behavior.
1,212 reviews over 4,601 days (about 8 per month). Busiest month: 4% of reviews. Languages: en 95%, unknown 5%, fr 0%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
55.9
Industry average 61.8
5.9 below average
Rating
3.82
Industry average 4.15
0.33 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,212 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.352). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 52% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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