Customereye

Signgeer

Printing & Signage • United Kingdomsigngeer.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

52/100
+3.2 vs. last month4.80 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#183of 232
Top 79% · Bottom Tier
#1 (best)#232 (worst)
#181Peer
#182Peer
#183This company
#184Peer
#185Peer

Overall Customer Sentiment

Below Average

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.8%
Product Quality
18.4%
Customer Support
16.3%
Response Speed
14.6%
Loyalty
10.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100
50/100
signal score
  • •Built from a negative-review share of 33.3% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
91.0%
4★
3.8%
3★
2.0%
2★
0.5%
1★
2.7%

Based on 600 analyzed reviews. Sentiment is slipping: 87.3% of reviews in the last three months were positive, compared with 97.0% in the three months before that.

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