Customereye

Moment

Tech & Electronics • United Statesshopmoment.com

Review data last updated .

Based on public reviews and response behavior.

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872 reviews over 1,300 days (about 20 per month). Busiest month: 13% of reviews. Languages: en 100%, unknown 0%, de 0%.

Overall Score

60/100
+10.0 vs. last month3.63 ★ average rating · 872 reviews
60/100 from 872 reviews over 42 months, high confidence.

Tech & Electronics average: score 60.0, rating 4.24 stars, reply rate 29.4%, over 800 ranked companies · benchmark 8 Oct 2026

Score

60.1

Industry average 60.0

0.1 above average

Rating

3.63

Industry average 4.24

0.61 below average

Reply rate

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Industry average 29.4%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#392of 800 ranked in Tech & Electronics
Top 49% · Upper Halfup 15 from last month
#1 (best)#800 (worst)
#390Peer
#391Peer
#392This company
#393Peer
#394Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

56% of reviews positive, 41% negative

56%
positive
  • Positive56%
  • Neutral3%
  • Negative41%

Sentiment Balance

Covering August 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
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Product Quality
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Customer Support
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Response Speed
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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