Based on public reviews and response behavior.
600 reviews over 67 days (about 273 per month). Busiest month: 70% of reviews — one month dominates this sample.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
46.5
Industry average 66.2
19.7 below average
Rating
4.11
Industry average 4.37
0.26 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 28% negative
Covering October 2024 — 136 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 29% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
No theme data collected for this company yet.
Themes from the 600 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 46.5 sits in the bottom quarter of about 2,300 ranked Healthcare & Medical companies (25th percentile: 57, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 99% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
