Based on public reviews and response behavior.
200 reviews over 138 days (about 44 per month). Busiest month: 47% of reviews. Languages: en 98%, de 1%, es 1%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
69.1
Industry average 65.4
3.7 above average
Rating
4.22
Industry average 4.28
0.06 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 26% negative
Covering October 2026 — 94 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.394 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.424). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99
