Shine

Jobs & Recruitment • United Statesshine.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

19/100

+40.0 vs. last month1.58 ★ average rating · 608 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#77of 78

Top 99% · Bottom Tier

#1 (best)#78 (worst)

#74Peer

#75Peer

#76Peer

#77This company

#78Peer

Overall Customer Sentiment

Below Average

21% of reviews positive, 78% negative

21%

positive

Positive21%
Neutral1%
Negative78%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 604 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

24.3%

Customer Support

23.4%

Loyalty

14.8%

Communication

9.5%

Delivery Shipping

9.5%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 24.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH98/100

98/100

signal score

•Built from a negative-review share of 77.5% across this company's analyzed reviews.
•17 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.6avg rating

5★

13.8%

4★

0.3%

3★

0.5%

2★

0.5%

1★

84.9%

Based on 608 analyzed reviews. Sentiment is holding steady: 8.7% of reviews in the last three months were positive, compared with 7.7% in the three months before that.

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