Shark Clean UK

Appliances & Home Electronics • United Kingdomsharkclean.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

+24.1 vs. last month4.38 ★ average rating · 310 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#125of 189

Top 66% · Mid Pack

#1 (best)#189 (worst)

#123Peer

#124Peer

#125This company

#126Peer

#127Peer

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 26% negative

71%

positive

Positive71%
Neutral3%
Negative26%

Sentiment Balance

Covering November 2024 — 20 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 15% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 291 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.9%

Product Quality

15.5%

Response Speed

15.1%

Customer Support

11.5%

Onboarding

11.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 3.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 31.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

76.5%

4★

8.7%

3★

1.9%

2★

2.3%

1★

10.6%

Based on 310 analyzed reviews. Sentiment is holding steady: 83.6% of reviews in the last three months were positive, compared with 84.1% in the three months before that.

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