Customereye

Buywise Domestics

Appliances & Home Electronics • United Kingdomwww.buywiseappliances.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
4.87 ★ average rating · 54 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#46of 189
Top 24% · Top Tier
#1 (best)#189 (worst)
#44Peer
#45Peer
#46This company
#47Peer
#48Peer

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering September 2012 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 51 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2012.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.7%
Pricing
16.7%
Loyalty
15.3%
Product Quality
14.3%
Delivery Shipping
12.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW6/100
6/100
signal score
  • Built from a negative-review share of 5.6% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
96.3%
4
0.0%
3
0.0%
2
1.9%
1
1.9%

Based on 54 analyzed reviews. Sentiment is holding steady: 91.7% of reviews in the last three months were positive, compared with 96.6% in the three months before that.

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