Based on public reviews and response behavior.
100 reviews over 2,485 days (about 1.2 per month). Busiest month: 65% of reviews — one month dominates this sample. Languages: en 93%, fr 2%, ro 2%.
Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,957 ranked companies · benchmark 13 Oct 2026
Score
52.4
Industry average 61.8
9.4 below average
Rating
4.37
Industry average 4.22
0.15 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering May 2020 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,957 ranked companies in Food & Beverage (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.123 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.582). Review the worst months in the trend data to identify specific operational or product issues.
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