Customereye

Serenity Insurance

Finance & Insurance • United Statesserenitygroup.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 232 days (about 13 per month). Busiest month: 21% of reviews. Languages: en 88%, unknown 10%, fr 2%.

Overall Score

76/100
+15.1 vs. last month4.75 ★ average rating · 100 reviews
76/100 from 100 reviews over 9 months, moderate confidence.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

75.8

Industry average 64.0

11.8 above average

Rating

4.75

Industry average 4.23

0.52 above average

Reply rate

—

Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#584of 2796 ranked in Finance & Insurance
Top 21% · Top Tierup 471 from last month
#1 (best)#2796 (worst)
#582Peer
#583Peer
#584This company
#585Peer
#586Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering July 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 0% negative and 14% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Pricing
Hidden
Product Quality
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Finance & Insurance