Gravitylending

Finance & Insurance • United Stateswww.gravitylending.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

66/100

4.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#92of 373

Top 25% · Top Tier

#1 (best)#373 (worst)

#90Peer

#91Peer

#92This company

#93Peer

#94Peer

Overall Customer Sentiment

Category Leader

97% of reviews positive, 3% negative

97%

positive

Positive97%
Neutral1%
Negative3%

Sentiment Balance

Covering October 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

21.8%

Customer Support

20.8%

Loyalty

16.1%

Product Quality

14.9%

Response Speed

10.4%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100

22/100

signal score

•Built from a negative-review share of 5.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

98.3%

4★

0.8%

3★

0.0%

2★

0.2%

1★

0.7%

Based on 600 analyzed reviews. Sentiment is slipping: 94.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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