Based on public reviews and response behavior.
1,119 reviews over 350 days (about 97 per month). Busiest month: 31% of reviews. Languages: en 99%, unknown 2%.
Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.8%, over 1,917 ranked companies · benchmark 1 Nov 2026
Score
56.5
Industry average 69.0
12.5 below average
Rating
3.38
Industry average 4.52
1.14 below average
Reply rate
—
Industry average 47.8%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 38% negative
Covering August 2026 — 104 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 47% negative and 7% neutral.
Share of theme mentions
Themes from the 1,119 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,917 ranked companies in Lending & Consumer Finance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 56.5 sits in the bottom quarter of about 1,900 ranked Lending & Consumer Finance companies (25th percentile: 59, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 1% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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