Based on public reviews and response behavior.
200 reviews over 64 days (about 95 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: en 96%, unknown 4%, es 1%.
Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.9%, over 1,914 ranked companies · benchmark 30 Oct 2026
Score
56.4
Industry average 69.0
12.6 below average
Rating
4.53
Industry average 4.52
0.01 above average
Reply rate
—
Industry average 47.9%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 28% negative
Covering August 2026 — 105 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 30% negative and 7% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,914 ranked companies in Lending & Consumer Finance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 56.4 sits in the bottom quarter of about 1,900 ranked Lending & Consumer Finance companies (25th percentile: 59, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 65% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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