Customereye

Secolari Artisan Oils & Vinegars

Food & Beverage • United Statessecolarievoo.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
4.83 ★ average rating · 363 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#213of 551
Top 39% · Upper Half
#1 (best)#551 (worst)
#211Peer
#212Peer
#213This company
#214Peer
#215Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering August 2022 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 354 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.2%
Product Quality
22.1%
Loyalty
14.3%
Response Speed
14.0%
Customer Support
11.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 2.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100
16/100
signal score
  • Built from a negative-review share of 16.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
92.6%
4
3.0%
3
1.4%
2
0.6%
1
2.5%

Based on 363 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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