Customereye

Seattle Pottery Supply

Construction & Industrial • United Statesseattlepotterysupply.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−12.8 vs. last month4.77 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#292of 404
Top 72% · Mid Pack
#1 (best)#404 (worst)
#290Peer
#291Peer
#292This company
#293Peer
#294Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering December 2024 — 35 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 20% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
27.9%
Response Speed
18.3%
Product Quality
14.3%
Customer Support
12.2%
Loyalty
7.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 30.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.7%
4
2.0%
3
3.2%
2
1.7%
1
2.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.9% of reviews in the last three months were positive, compared with 96.0% in the three months before that.

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