Based on public reviews and response behavior.
100 reviews over 547 days (about 5.6 per month). Busiest month: 29% of reviews. Languages: en 100%.
Appliances & Home Electronics average: score 59.1, rating 3.99 stars, reply rate 35.0%, over 918 ranked companies · benchmark 1 Nov 2026
Score
57.7
Industry average 59.1
1.4 below average
Rating
3.31
Industry average 3.99
0.68 below average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 43% negative
Covering July 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 50% negative and 33% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 918 ranked companies in Appliances & Home Electronics (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.192 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.250). Review the worst months in the trend data to identify specific operational or product issues.
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