Based on public reviews and response behavior.
100 reviews over 1,131 days (about 2.7 per month). Busiest month: 11% of reviews. Languages: en 100%.
Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.3%, over 6,705 ranked companies · benchmark 23 Oct 2026
Score
58.5
Industry average 68.6
10.1 below average
Rating
3.81
Industry average 4.49
0.68 below average
Reply rate
—
Industry average 44.3%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 34% negative
Covering January 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,705 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.217 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 1% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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