Customereye

Safety Glasses USA

Construction & Industrial • United Statessafetyglassesusa.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
−33.3 vs. last month4.82 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#197of 404
Top 49% · Upper Half
#1 (best)#404 (worst)
#195Peer
#196Peer
#197This company
#198Peer
#199Peer

Overall Customer Sentiment

Above Average

82% of reviews positive, 15% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative15%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 586 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.2%
Product Quality
19.7%
Response Speed
15.9%
Pricing
11.4%
Loyalty
11.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 18.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.7%
4
5.5%
3
3.0%
2
0.7%
1
1.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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