Customereye

Rudsak

Apparel & Fashion • Canadarudsak.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

45/100
−2.1 vs. last month3.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#272of 330
Top 82% · Bottom Tier
#1 (best)#330 (worst)
#270Peer
#271Peer
#272This company
#273Peer
#274Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 33% negative

66%
positive
  • Positive66%
  • Neutral1%
  • Negative33%

Sentiment Balance

Covering October 2024 — 36 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 42% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.0%
Customer Support
16.7%
Delivery Shipping
16.1%
Loyalty
13.3%
Response Speed
8.7%

Most feedback concerns Product Quality.

The most common complaint theme is Customer Support, making up 16.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100
64/100
signal score
  • Built from a negative-review share of 43.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
63.8%
4
5.3%
3
5.5%
2
4.2%
1
21.2%

Based on 600 analyzed reviews. Sentiment is slipping: 71.4% of reviews in the last three months were positive, compared with 79.5% in the three months before that.

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