Customereye

RSPCA Pet Insurance (UK)

Finance & Insurance • United Kingdomrspca.org.uk%2Fshoponline%2Fpetinsurance

Review data last updated .

Based on public reviews and response behavior.

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173 reviews over 252 days (about 21 per month). Busiest month: 21% of reviews. Languages: en 100%.

Overall Score

73/100
−11.2 vs. last month4.51 ★ average rating · 173 reviews
73/100 from 173 reviews over 9 months, moderate confidence.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

73.4

Industry average 64.0

9.4 above average

Rating

4.51

Industry average 4.23

0.28 above average

Reply rate

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Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#781of 2796 ranked in Finance & Insurance
Top 28% · Upper Halfup 356 from last month
#1 (best)#2796 (worst)
#779Peer
#780Peer
#781This company
#782Peer
#783Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

77% of reviews positive, 21% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering October 2026 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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