Roost & Root

Home & Living • United Statesroostandroot.com

Review data last updated August 13, 2026.

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Based on public reviews and response behavior.

Overall Score

73/100

−14.3 vs. last month4.82 ★ average rating · 753 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#9of 675

Top 1% · Top Tier

#1 (best)#675 (worst)

#7Peer

#8Peer

#9This company

#10Peer

#11Peer

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%

positive

Positive94%
Neutral0%
Negative6%

Sentiment Balance

Covering June 2026 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 730 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.9%

Onboarding

16.0%

Customer Support

13.6%

Delivery Shipping

11.4%

Loyalty

11.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 5.6% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

87.8%

4★

8.4%

3★

1.9%

2★

1.9%

1★

0.1%

Based on 753 analyzed reviews. Sentiment is slipping: 91.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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