Customereye

Roommates.com

Real Estate & Propertyroommates.com

Review data last updated .

Based on public reviews and response behavior.

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111 reviews over 572 days (about 5.9 per month). Busiest month: 9% of reviews. Languages: en 95%, unknown 5%.

Overall Score

46/100
−26.7 vs. last month4.13 ★ average rating · 111 reviews
46/100 from 111 reviews over 18 months, moderate confidence.

Real Estate & Property average: score 68.2, rating 4.28 stars, reply rate 48.7%, over 1,133 ranked companies · benchmark 1 Nov 2026

Score

45.5

Industry average 68.2

22.7 below average

Rating

4.13

Industry average 4.28

0.15 below average

Reply rate

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Industry average 48.7%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#1028of 1133 ranked in Real Estate & Property
Top 91% · Bottom Tierdown 45 from last month
#1 (best)#1133 (worst)
#1026Peer
#1027Peer
#1028This company
#1029Peer
#1030Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

63% of reviews positive, 34% negative

63%
positive
  • Positive63%
  • Neutral3%
  • Negative34%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Pricing
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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