Customereye

Roomies

Real Estate & Property • United Statesroomies.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
4.20 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#65of 92
Top 71% · Mid Pack
#1 (best)#92 (worst)
#63Peer
#64Peer
#65This company
#66Peer
#67Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering October 2024 — 23 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 13% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.5%
Loyalty
16.8%
Onboarding
16.6%
Customer Support
14.5%
Communication
8.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100
16/100
signal score
  • Built from a negative-review share of 16.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
69.0%
4
10.0%
3
5.5%
2
3.2%
1
12.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 83.0% of reviews in the last three months were positive, compared with 82.4% in the three months before that.

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