Customereye

R.M.Williams

Apparel & Fashionrmwilliams.com.au

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 428 days (about 7.1 per month). Busiest month: 24% of reviews. Languages: en 99%, sv 1%.

Overall Score

47/100
3.60 ★ average rating · 100 reviews
47/100 from 100 reviews over 14 months, moderate confidence.

Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026

Score

46.8

Industry average 63.4

16.6 below average

Rating

3.60

Industry average 4.26

0.66 below average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1925of 2170 ranked in Apparel & Fashion
Top 89% · Bottom Tier
#1 (best)#2170 (worst)
#1923Peer
#1924Peer
#1925This company
#1926Peer
#1927Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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Pricing
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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