Based on public reviews and response behavior.
73 reviews over 1,655 days (about 1.3 per month). Busiest month: 7% of reviews. Languages: en 100%.
Shipping & Delivery average: score 53.0, rating 3.58 stars, reply rate 32.8%, over 621 ranked companies · benchmark 20 Oct 2026
Score
25.9
Industry average 53.0
27.1 below average
Rating
1.92
Industry average 3.58
1.66 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
36% of reviews positive, 64% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes extracted from 73 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 621 ranked companies in Shipping & Delivery (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.388 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.257). Review the worst months in the trend data to identify specific operational or product issues.
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