Customereye

Ring US

Home & Living • United Statesring.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

37/100
−8.0 vs. last month1.24 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#637of 675
Top 94% · Bottom Tier
#1 (best)#675 (worst)
#635Peer
#636Peer
#637This company
#638Peer
#639Peer

Overall Customer Sentiment

Below Average

24% of reviews positive, 75% negative

24%
positive
  • Positive24%
  • Neutral1%
  • Negative75%

Sentiment Balance

Covering December 2024 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 69% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
19.6%
Loyalty
16.0%
Pricing
12.7%
Communication
12.2%
Problem Resolution
10.7%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 19.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH85/100
85/100
signal score
  • Built from a negative-review share of 65.3% across this company's analyzed reviews.
  • 33 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.2avg rating
5
1.8%
4
1.5%
3
2.3%
2
7.0%
1
87.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 3.5% of reviews in the last three months were positive, compared with 2.7% in the three months before that.

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