Based on public reviews and response behavior.
100 reviews over 2,217 days (about 1.4 per month). Busiest month: 10% of reviews. Languages: en 99%, it 1%.
Waste Management average: score 67.1, rating 4.48 stars, reply rate 47.4%, over 99 ranked companies · benchmark 17 Oct 2026
Score
70.3
Industry average 67.1
3.2 above average
Rating
4.96
Industry average 4.48
0.48 above average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Waste Management companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 4% negative
Covering July 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 99 ranked companies in Waste Management (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 60 mentions with a sentiment score of 93.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.96 stars is 0.5 above the Waste Management average of 4.5. Show the rating where prospects decide: product pages, checkout, e-mail footers.
Included in the full report
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