Rex MD

Healthcare & Medical • United Statesrexmd.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

+14.1 vs. last month4.41 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#126of 615

Top 20% · Top Tier

#1 (best)#615 (worst)

#124Peer

#125Peer

#126This company

#127Peer

#128Peer

Overall Customer Sentiment

Category Leader

77% of reviews positive, 22% negative

77%

positive

Positive77%
Neutral1%
Negative22%

Sentiment Balance

Covering September 2024 — 41 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.8%

Product Quality

14.2%

Delivery Shipping

12.0%

Response Speed

9.4%

Problem Resolution

8.2%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 12.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100

39/100

signal score

•Built from a negative-review share of 28.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

81.8%

4★

2.3%

3★

2.3%

2★

2.3%

1★

11.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 88.5% of reviews in the last three months were positive, compared with 89.7% in the three months before that.

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