Customereye

Retirement Solutions

Lending & Consumer Financeretirementsolutions.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 716 days (about 4.3 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

57/100
−30.0 vs. last month4.74 ★ average rating · 100 reviews
57/100 from 100 reviews over 12 months, moderate confidence.

Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,380 ranked companies · benchmark 24 Oct 2026

Score

57.0

Industry average 69.4

12.4 below average

Rating

4.74

Industry average 4.55

0.19 above average

Reply rate

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Industry average 45.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1957of 2380 ranked in Lending & Consumer Finance
Top 82% · Bottom Tierdown 514 from last month
#1 (best)#2380 (worst)
#1955Peer
#1956Peer
#1957This company
#1958Peer
#1959Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering January 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 20% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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