Based on public reviews and response behavior.
104 reviews over 430 days (about 7.4 per month). Busiest month: 11% of reviews. Languages: en 90%, unknown 4%, fr 2%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
67.2
Industry average 60.8
6.4 above average
Rating
4.58
Industry average 4.09
0.49 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes from the 104 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 61% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 68 mentions with a sentiment score of 86.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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