Based on public reviews and response behavior.
638 reviews.
Automotive & Mobility average: score 64.6, rating 4.30 stars, reply rate 38.5%, over 3,023 ranked companies · benchmark 24 Oct 2026
Score
51.9
Industry average 64.6
12.7 below average
Rating
3.41
Industry average 4.30
0.89 below average
Reply rate
—
Industry average 38.5%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 46% negative
Covering October 2024 — 65 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 45% of reviews in this period, with 51% negative and 5% neutral.
Share of theme mentions
Themes extracted from 638 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,023 ranked companies in Automotive & Mobility (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.112 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.633). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99