Based on public reviews and response behavior.
156 reviews over 268 days (about 18 per month). Busiest month: 15% of reviews. Languages: en 100%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
65.6
Industry average 66.9
1.3 below average
Rating
4.67
Industry average 4.46
0.21 above average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering June 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes extracted from 156 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 67% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 93 mentions with a sentiment score of 80.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
