Customereye

REMESITA

Finance & Insurance • Canadaremesita.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
4.68 ★ average rating · 124 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#201of 373
Top 54% · Mid Pack
#1 (best)#373 (worst)
#199Peer
#200Peer
#201This company
#202Peer
#203Peer

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 15% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 113 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.7%
Product Quality
21.6%
Response Speed
16.2%
Loyalty
13.2%
Pricing
7.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100
45/100
signal score
  • Built from a negative-review share of 29.5% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
81.5%
4
11.3%
3
3.2%
2
1.6%
1
2.4%

Based on 124 analyzed reviews. Sentiment is slipping: 80.0% of reviews in the last three months were positive, compared with 93.8% in the three months before that.

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