RED Box Vape

Vaping & Smoking Alternatives • United Kingdomredboxvape.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

67/100

−30.0 vs. last month4.48 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#20of 173

Top 12% · Top Tier

#1 (best)#173 (worst)

#18Peer

#19Peer

#20This company

#21Peer

#22Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 19% negative

81%

positive

Positive81%
Neutral0%
Negative19%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

18.5%

Delivery Shipping

17.8%

Customer Support

14.0%

Response Speed

12.7%

Loyalty

12.4%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 3.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 31.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

80.3%

4★

5.8%

3★

3.0%

2★

3.0%

1★

7.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.2% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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