Customereye

Reborns

Hobbies & Arts • United Statesreborns.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#187of 467
Top 40% · Upper Half
#1 (best)#467 (worst)
#185Peer
#186Peer
#187This company
#188Peer
#189Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering September 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.5%
Delivery Shipping
20.7%
Loyalty
14.4%
Response Speed
12.4%
Onboarding
7.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • Built from a negative-review share of 11.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.7%
4
2.0%
3
0.8%
2
0.0%
1
1.5%

Based on 600 analyzed reviews. Sentiment is slipping: 89.5% of reviews in the last three months were positive, compared with 95.2% in the three months before that.

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