Customereye

RatePunk

Travel & Hospitalityratepunk.com

Review data last updated .

Based on public reviews and response behavior.

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626 reviews over 434 days (about 44 per month). Busiest month: 36% of reviews. Languages: us 68%, en 30%, unknown 1%.

Overall Score

61/100
−23.7 vs. last month3.51 ★ average rating · 626 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#81of 251
Top 32% · Upper Half
#1 (best)#251 (worst)
#79Peer
#80Peer
#81This company
#82Peer
#83Peer

4 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

58% of reviews positive, 40% negative

58%
positive
  • Positive58%
  • Neutral1%
  • Negative40%

Sentiment Balance

Covering September 2026 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 55% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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