Based on public reviews and response behavior.
199 reviews over 16 days (about 379 per month). Busiest month: 76% of reviews — one month dominates this sample. Languages: en 99%, es 1%, fr 1%.
Travel & Hospitality average: score 55.5, rating 3.91 stars, reply rate 40.1%, over 250 ranked companies · benchmark 16 Sept 2026
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 39% negative
Covering September 2026 — 151 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 38% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Included in the full report
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