Customereye

BudgetAir.co.uk

Travel & Hospitalitybudgetair.co.uk

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 16 days (about 379 per month). Busiest month: 76% of reviews — one month dominates this sample. Languages: en 99%, es 1%, fr 1%.

Overall Score

61/100
Short observation window (16 days)
+5.0 vs. last month4.08 ★ average rating · 199 reviews
61/100 from 199 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 76% of the reviews.

Travel & Hospitality average: score 55.5, rating 3.91 stars, reply rate 40.1%, over 250 ranked companies · benchmark 16 Sept 2026

Score60.7vs 55.55.2Rating4.08vs 3.910.17Reply ratevs 40.1%

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#95of 250 ranked in Travel & Hospitality
Top 38% · Upper Half
#1 (best)#250 (worst)
#93Peer
#94Peer
#95This company
#96Peer
#97Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral3%
  • Negative39%

Sentiment Balance

Covering September 2026 — 151 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 38% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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