Randalls UK

Food & Beverage • United Kingdomrandallsuk.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

+12.5 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#211of 551

Top 38% · Upper Half

#1 (best)#551 (worst)

#209Peer

#210Peer

#211This company

#212Peer

#213Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 11% negative

89%

positive

Positive89%
Neutral1%
Negative11%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.7%

Product Quality

18.1%

Response Speed

15.4%

Loyalty

14.4%

Customer Support

12.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 19.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.2%

4★

3.3%

3★

2.2%

2★

2.2%

1★

1.2%

Based on 600 analyzed reviews. Sentiment is slipping: 94.1% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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