Customereye

Radical Tea Towel

Gifts & Party Supplies • United Statesradicalteatowel.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
4.98 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#49of 149
Top 33% · Upper Half
#1 (best)#149 (worst)
#47Peer
#48Peer
#49This company
#50Peer
#51Peer

Overall Customer Sentiment

Above Average

96% of reviews positive, 3% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative3%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 0% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
30.0%
Delivery Shipping
21.3%
Response Speed
16.1%
Customer Support
10.2%
Loyalty
8.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW5/100
5/100
signal score
  • Built from a negative-review share of 5.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.8%
4
0.8%
3
0.0%
2
0.0%
1
0.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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