Based on public reviews and response behavior.
200 reviews over 26 days (about 234 per month). Busiest month: 85% of reviews — one month dominates this sample. Languages: en 100%.
Gifts & Party Supplies average: score 65.1, rating 4.43 stars, reply rate 37.5%, over 426 ranked companies · benchmark 7 Oct 2026
Score
62.4
Industry average 65.1
2.7 below average
Rating
3.54
Industry average 4.43
0.89 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 37% negative
Covering September 2026 — 170 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 38% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 426 ranked companies in Gifts & Party Supplies (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 96% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Onboarding" is the strongest recurring theme in the reviews: 79 mentions with a sentiment score of 81.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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