Racking Solutions

Home Services • United Kingdomrackingsolutions.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

61/100

+7.5 vs. last month4.84 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home Services companies

#26of 92

Top 28% · Upper Half

#1 (best)#92 (worst)

#24Peer

#25Peer

#26This company

#27Peer

#28Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering November 2024 — 35 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.6%

Product Quality

17.4%

Onboarding

14.7%

Response Speed

13.8%

Pricing

9.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100

23/100

signal score

•Built from a negative-review share of 23.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.2%

4★

6.5%

3★

1.7%

2★

0.3%

1★

1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.0% of reviews in the last three months were positive, compared with 98.8% in the three months before that.

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