Based on public reviews and response behavior.
100 reviews over 1,580 days (about 1.9 per month). Busiest month: 21% of reviews. Languages: en 95%, de 2%, it 2%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 21 Oct 2026
Score
61.2
Industry average 57.8
3.4 above average
Rating
3.92
Industry average 4.00
0.08 below average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 36% negative
Covering July 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 13% of reviews against an industry average of 26%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 52 mentions with a sentiment score of 72.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
