Based on public reviews and response behavior.
96 reviews over 258 days (about 11 per month). Busiest month: 43% of reviews. Languages: en 98%, es 1%, pt 1%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 21 Oct 2026
Score
61.2
Industry average 57.8
3.4 above average
Rating
4.92
Industry average 4.00
0.92 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 29% negative
Covering October 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 96 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 26%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Response Speed" is the strongest recurring theme in the reviews: 72 mentions with a sentiment score of 73.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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