Based on public reviews and response behavior.
168 reviews over 309 days (about 17 per month). Busiest month: 16% of reviews. Languages: en 99%, fr 1%.
Legal & Compliance average: score 69.4, rating 4.50 stars, reply rate 47.5%, over 1,424 ranked companies · benchmark 24 Oct 2026
Score
48.8
Industry average 69.4
20.6 below average
Rating
4.38
Industry average 4.50
0.12 below average
Reply rate
—
Industry average 47.5%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 27% negative and 9% neutral.
Share of theme mentions
Themes extracted from 168 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,424 ranked companies in Legal & Compliance (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.166 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.220). Review the worst months in the trend data to identify specific operational or product issues.
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