Based on public reviews and response behavior.
600 reviews over 3,195 days (about 5.7 per month). Busiest month: 54% of reviews — one month dominates this sample.
Legal & Compliance average: score 69.4, rating 4.50 stars, reply rate 47.5%, over 1,424 ranked companies · benchmark 24 Oct 2026
Score
48.9
Industry average 69.4
20.5 below average
Rating
4.29
Industry average 4.50
0.21 below average
Reply rate
—
Industry average 47.5%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 24% negative
Covering May 2016 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,424 ranked companies in Legal & Compliance (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 48.9 sits in the bottom quarter of about 1,400 ranked Legal & Compliance companies (25th percentile: 60, median: 72). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99