Customereye

QTS Maths Tutor

Professional Certification & Skills • BB16 6BHqtsmathstutor.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

75/100
+6.2 vs. last month4.92 ★ average rating · 533 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#11of 281
Top 4% · Top Tier
#1 (best)#281 (worst)
#9Peer
#10Peer
#11This company
#12Peer
#13Peer

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering October 2019 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 530 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.2%
Loyalty
19.9%
Product Quality
16.4%
Onboarding
10.7%
Response Speed
7.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 6.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.0%
4
5.1%
3
0.6%
2
0.0%
1
0.4%

Based on 533 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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