Customereye

qoves.com

Software & Web Services • United Kingdomqoves.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 97 days (about 63 per month). Busiest month: 38% of reviews. Languages: en 96%, es 2%, de 1%.

Overall Score

68/100
Short observation window (97 days)
−7.3 vs. last month4.39 ★ average rating · 200 reviews
68/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

68.4

Industry average 60.8

7.6 above average

Rating

4.39

Industry average 4.09

0.30 above average

Reply rate

—

Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#756of 2242 ranked in Software & Web Services
Top 34% · Upper Halfdown 22 from last month
#1 (best)#2242 (worst)
#754Peer
#755Peer
#756This company
#757Peer
#758Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering September 2026 — 32 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 16% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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