Based on public reviews and response behavior.
600 reviews over 1,444 days (about 13 per month). Busiest month: 5% of reviews.
Home & Living average: score 67.0, rating 4.46 stars, reply rate 45.0%, over 5,958 ranked companies · benchmark 17 Oct 2026
Score
60.3
Industry average 67.0
6.8 below average
Rating
4.42
Industry average 4.46
0.04 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 30% negative
Covering October 2024 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 44% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,958 ranked companies in Home & Living (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Delivery Shipping" is the strongest recurring theme in the reviews: 437 mentions with a sentiment score of 71.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
67% of scored reviews are positive against an industry average of 81%. Read the negative themes below for the concrete complaints behind the gap.
