Based on public reviews and response behavior.
54 reviews over 3,021 days (about 0.5 per month). Busiest month: 17% of reviews. Languages: en 100%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 23 Oct 2026
Score
53.2
Industry average 71.4
18.2 below average
Rating
4.09
Industry average 4.67
0.58 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 28% negative
Covering December 2019 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 54 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,040 ranked companies in Home Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 53.2 sits in the bottom quarter of about 2,100 ranked Home Services companies (25th percentile: 62, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
"Customer Support" is the strongest recurring theme in the reviews: 32 mentions with a sentiment score of 74.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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