Based on public reviews and response behavior.
200 reviews over 252 days (about 24 per month). Busiest month: 69% of reviews — one month dominates this sample. Languages: en 100%.
Lending & Consumer Finance average: score 67.4, rating 4.40 stars, reply rate 44.1%, over 2,598 ranked companies · benchmark 23 Oct 2026
Score
91.2
Industry average 67.4
23.8 above average
Rating
4.51
Industry average 4.40
0.11 above average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 11% negative
Covering July 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 13% negative and 13% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,598 ranked companies in Lending & Consumer Finance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 91.2 places the company in the top quarter of about 2,600 ranked Lending & Consumer Finance companies (75th percentile: 78). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 100% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99